Elevator Company in Nashville

June 15, 2026

An elevator company does work that a general contractor or handyman cannot legally or safely take on. These firms install, modernize, maintain, and repair passenger and freight elevators, and many also handle residential elevators, wheelchair and platform lifts, dumbwaiters, and escalators. In a growing city like Nashville, that range matters: a downtown office tower needs traction-elevator modernization and a recurring maintenance contract, an aging apartment building needs a hydraulic unit brought up to current code, and a multi-story home in Belle Meade or Brentwood needs a residential elevator or stair lift installed to a manufacturer’s specifications. Nashville is Tennessee’s largest city, with a population of roughly 715,388 as of 2024 (U.S. Census Bureau), and its sustained commercial and residential construction keeps demand for vertical-transportation work steady across the metro.

The regulatory framework for elevators in Tennessee is distinct from ordinary construction licensing. Elevators and related conveyances are regulated by the Tennessee Department of Labor and Workforce Development, through the Elevator Unit within its Division of Workplace Regulations and Compliance. The state requires a permit for new installation or alteration, an acceptance inspection when equipment is first placed in service, and routine inspections thereafter. Under state rules, the owner or lessee of every elevator, dumbwaiter, escalator, and other lift must have it inspected and tested every sixth calendar month, meaning twice a year for the life of the device, and the equipment must carry a current annual operating permit, which costs $55 per conveyance. Equipment must comply with the code, rules, and laws adopted by the state, which reference the ASME A17.1 Safety Code for Elevators and Escalators. Inspections are carried out by qualified inspectors, with the Qualified Elevator Inspector (QEI) credential serving as the industry standard for this work.

The practical effect for a Nashville building owner is that an elevator is not a one-time purchase but an ongoing compliance obligation. The work an elevator company performs falls into a few clear categories: new installation of passenger, freight, or residential units; modernization of older equipment, including A17.3 and ADA upgrades to existing elevators; recurring preventive-maintenance contracts that keep equipment running and inspection-ready; emergency repair; and accessibility installations such as vertical and inclined platform lifts and stair chairs. Residential elevators and related home conveyances are also subject to inspection under state rules, so homeowners adding a lift should confirm that their installer handles the permit and acceptance-inspection process.

Because elevator work is safety-critical and code-driven, choosing a company in Nashville is less about price than about qualifications and responsiveness. Buyers should confirm that a firm is licensed and insured in Tennessee, ask whether its technicians are trained through a recognized program such as the National Association of Elevator Constructors (NAEC) Certified Elevator Technician curriculum, and clarify response times for breakdowns, since a stalled elevator in a medical building or multi-story residence is an urgent matter. Tennessee’s consumer-protection framework, administered by the Division of Consumer Affairs under the Tennessee Consumer Protection Act (TCA 47-18-104), handles complaints about deceptive business practices, and buyers can verify a company’s registration through the Tennessee Secretary of State. The companies below serve Nashville and the surrounding Middle Tennessee market across commercial and residential elevator work.

Top Elevator Company Providers in Nashville

1. Metro Elevator Tennessee

Address: 2501 Perimeter Place Drive, Suite 100, Nashville, TN 37214
Phone: (615) 840-3094
Website: https://www.metro-elevator.com/nashville-tn
Services: maintenance and repair, modernization, new installation, inspections and code compliance, service on all makes and models
Description: Metro Elevator Tennessee is the Nashville division of Metro Elevator, a multi-region elevator service company that operates more than twenty divisions across the United States. The Nashville office provides maintenance, repair, modernization, new installation, and inspection and compliance services on commercial elevators of all makes and models. Its local leadership includes Daniel Hall as president, Jason Frazer as vice president of operations, and Kara Bush as director of sales, and the company staffs trained IUEC technicians. The division serves Nashville and the surrounding Middle Tennessee market, including West End, downtown Nashville, Franklin, Murfreesboro, Brentwood, Hendersonville, and Lebanon. The company is also the official elevator service provider and a sponsor of the Nashville Sounds, the city’s Triple-A baseball team, which reflects its established commercial presence in the metro.

2. Access & Mobility

Address: 630 Nonaville Road, Mt. Juliet, TN 37122 (serves the Nashville metro)
Phone: (615) 533-1933
Website: https://accessandmobilityinc.com
Services: residential elevator installation, maintenance, and repair, commercial elevator installation, stairlifts, wheelchair and platform lifts, ceiling track lift systems, warranty and maintenance plans
Description: Access & Mobility is a family-owned and operated company based in Mt. Juliet that has specialized in residential elevators and home accessibility for more than twelve years. From its location just east of Nashville, the company serves Nashville, Franklin, Hendersonville, Brentwood, and the wider Middle Tennessee area. Its focus is the residential and home-accessibility segment of the elevator market, including home elevators, shaftless residential elevators, stairlifts, wheelchair and platform lifts, and overhead ceiling-track lift systems, along with installation, maintenance, and repair. The company works with established mobility manufacturers including Savaria, Bruno, Pollock, Handicare, and Guldmann, and carries product lines such as the Savaria Eclipse, Infinity, Vuelift, and Telecab, and the Pollock shaftless elevator. Service appointments are scheduled Monday through Friday.

3. Tristar Elevator

Address: Columbia, TN 38402 (service-based; serves the Nashville and Middle Tennessee market)
Phone: (931) 797-0329
Website: https://tristarelevatortn.com
Services: new installation (commercial, residential, material lifts, dumbwaiters, stair lifts), maintenance and preventive-service plans, repair, modernization
Description: Tristar Elevator is a locally owned, woman-owned, independent, full-service elevator company based in Columbia and serving the Middle Tennessee region, including the Nashville metro. The company describes more than 45 years of combined experience in the elevator industry and works on most equipment types, including units from Otis, thyssenkrupp, Dover, MCE, and SmartRise. Its services span new installation for commercial and residential buildings, material lifts, dumbwaiters, and stair lifts, along with maintenance and preventive-service plans, repair, and modernization of existing equipment. Tristar is fully licensed and insured in the State of Tennessee, is registered with the U.S. Small Business Administration as a Woman-Owned Small Business, and notes OSHA safety training among its credentials. As a service-based firm, it dispatches to job sites across the metro rather than operating a public showroom.

Frequently Asked Questions About Elevator Company in Nashville

Q: Who regulates elevators in Nashville and Tennessee?

Elevators and related conveyances in Tennessee are regulated by the Tennessee Department of Labor and Workforce Development through the Elevator Unit within its Division of Workplace Regulations and Compliance. The state requires permits for new installation and alteration, an acceptance inspection before equipment is placed in service, and routine periodic inspections, and it adopts the ASME A17.1 Safety Code for Elevators and Escalators as the technical standard.

Q: How often does an elevator have to be inspected in Nashville?

Under Tennessee rules, the owner or lessee of every elevator, dumbwaiter, escalator, and other lift must have it inspected and tested every sixth calendar month, which means twice a year for the life of the device. Each conveyance must also carry a current annual operating permit, which costs $55 per device, and the permit should be available for review on request.

Q: Are residential home elevators inspected in Tennessee?

Yes. Residential elevators and related home conveyances are subject to inspection under state rules, so a homeowner adding an elevator or platform lift should confirm that the installer handles the installation permit and the acceptance inspection. Several Nashville-area companies, including firms that focus on home accessibility, manage this process as part of a residential installation.

Q: What is the difference between elevator maintenance and modernization?

Maintenance is recurring preventive service under a contract that keeps an elevator running safely and ready for its semiannual inspection. Modernization is a larger upgrade of older equipment, often including new controllers, drives, fixtures, and door operators, and may include A17.3 safety-code upgrades and ADA accessibility upgrades to bring an existing elevator closer to current standards.

Q: How can I verify that a Nashville elevator company is qualified?

Confirm that the company is licensed and insured in Tennessee and ask whether its technicians are trained through a recognized program such as the National Association of Elevator Constructors Certified Elevator Technician curriculum. You can verify a company’s business registration through the Tennessee Secretary of State, and you can confirm that the inspectors who certify your equipment hold the Qualified Elevator Inspector (QEI) credential used for code inspections.

Q: How do I file a complaint about an elevator company in Nashville?

Complaints about deceptive business practices or contract disputes can be filed with the Tennessee Division of Consumer Affairs, which enforces the Tennessee Consumer Protection Act (TCA 47-18-104). Concerns about a specific elevator’s safety or inspection status can be directed to the Elevator Unit of the Tennessee Department of Labor and Workforce Development. Keeping the signed contract, the maintenance agreement, and inspection records strengthens any complaint.